Shell Test

When you first put your liners on, they will feel uncomfortable. (If they feel comfortable, you may want to rethink that pair of liners). This is because the liners are not yet molded. You are going to think they don’t fit. Before you call us to return, please do this simple SHELL TEST:

1. Take the liners out of your boots.
2. Put your foot back inside the shell, stand up, and push your toes to the front of the boot (not squished).
3. See how many fingers you can get between your heel and the back of the shell. Fingers on top of each other NOT side by side. see photo
4. If you can get 1-2 fingers back there, from our experience we have found the shells are the right size, and the liners will fit once molded. If you get more (say three+ fingers), the shells are too big. If you cannot get even one finger back there the shell is too small. You should not use the liner as a "fix" if you have the wrong size shell!
5. If your boot shell and liners are the same size, the liners will fit after you mold them. We do not recommend using a different size liner than the shell. This will create more problems, because the shell will either be too small to accomodate the liner, or the liner will not fill the shell properly and will slide in and out of the shell.

This is purely a guideline and what has worked for us, it is your decision whether or not you want to keep this size or return the liner. Remember, once you mold the liners or wear them anywhere but on the carpet, the liners are yours.

If you still want to return the liners, you must call or e-mail us for an RA number. Without this RA number on the outside of the box we will refuse the package, and you will get the liners back again.